Covid-19

In Cascais

The municipality of Cascais has adopted several measures to combat Covid-19, you can consult each one of them on the official website of the Cascais Municipality:

here


Vila Bicuda in the fight against COVID-19

Vila Bicuda

We are experiencing a new reality worldwide, which brings us daily challenges that require the implementation of additional measures. For this we have a team of highly trained and capable professionals to provide you with an excellent stay in safety. The comfort, safety and health of our guests and employees will always be our main concerns. We are following all the guidelines of the General Health Directorate and other competent authorities and will implement a wide range of control, hygiene and safety measures.

Arrival at Vila Bicuda

The security, control and hygiene measures at the entrance to the Hotel are designed to make you feel comfortable and safe. As a precaution and for the safety of everyone, we will ask the entrance to allow us to measure your temperature, with a temperature measuring device that does not require any physical contact. We will have at your disposal, disinfectant so you can clean your hands. Mandatory use of masks by all guests is required and we ask that you keep the safety distance from anyone else. Payment should be made, preferably, through electronic means at the expense of cash. Sanitizing material will be made available for disinfection of the payment terminal. All surfaces are properly disinfected after each guest is served.

Guest transfers

Vehicle occupancy will be limited according to the rules in force. Drivers will carry out the services using personal protective equipment (mask and gloves). Guests will be required to wear a mask. Inside the vehicle, a dispenser with antiseptic solution for hand hygiene will be available. The vehicle will be disinfected after each movement.

Villas

Our villas will be fully cleaned with excellent products, after each exit and their cleaning follows a set of procedures, in order to guarantee their correct cleaning and disinfection. The responsibility for these procedures rests with the General Housekeeper who will be available to present them to, if they request it. Hygienic products and individual protection products will be available to guests.

Pools

The changing rooms of the pools are closed. For your safety, we ask that you only use your village for these purposes. The use of a towel is mandatory. The Reception makes your rental available, if you don't have one. It is mandatory to pass in the shower before diving. The sunbeds are at the required safety distance and are properly sanitized between guests. They are for the exclusive use of swimming pools. The area around the pools is properly disinfected throughout the day.

Check-out

During check out at the reception, the same distance and hygiene measures as check in will be adopted. To facilitate check-out, the guest's invoice can be sent by e-mail on the day of departure.


COVID-19 Prevention Procedures Manual

Vila Bicuda, following the guidelines of the DGS, prepared the COVID-19 Prevention Procedures manual. We work based on hygiene and safety measures for all of us. In order to continue to receive you, getting better and better.

Read more

In case of any doubt, do not hesitate to contact us.


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