General Manager - Joaquim Oliveira Operations Manager - Rita Alves Martins Reservations Manager - Sónia Canastra Front-Office Manager - José Veloso Sales Department - Filipa Quintão
Since September 7, 2006, Alto do Pinhal II – Empreendimentos Turísticos, S.A., Vila Bicuda Resort, is certified according to the rules (norm) EN ISO 9001:2000 Quality Management Systems.